📑 Privacy Policy
1. General Information
Protecting your personal data is important to us. This Privacy Policy explains what data we collect, how we use it, and what rights you have.
2. Controller
The controller responsible for data processing within this shop is the operator of the online store ValueShop25.
3. Data Collected
We only collect the data necessary for providing and processing your order:
Email address (for eSIM delivery and communication)
Payment information (processed exclusively through external providers, see below)
Account data (purchased eSIMs, validity periods)
4. Payment Processing
Payments are accepted exclusively in cryptocurrencies:
Litecoin (LTC)
Bitcoin (BTC, with 5% surcharge)
Payment processing is carried out via the external provider Sellauth. Their privacy policy applies in addition to ours.
5. Hosting & Infrastructure
Our shop is hosted by Sellauth.
For customer communication, we use tawk.to (live chat tool). IP addresses and chat content may be recorded. These data are deleted once communication ends, unless legal retention obligations apply.
6. Communication
Customers can reach us via:
Ticket system in the shop
Telegram (@autoacts)
All communication data will be deleted as soon as they are no longer needed.
7. Data Sharing with Third Parties
We do not share personal data with third parties, except where required by law.
8. Data Retention
eSIM account data is stored until deactivation.
Upon customer request, data will be deleted immediately.
Data no longer required will be automatically deleted after a maximum of 6 months.
9. User Rights
You have the right to:
Request information about stored data,
Request correction or deletion of your data,
Request restriction of processing.
Deletion requests require customer identification for verification.
10. Security
All data transfers are secured with SSL/TLS encryption. We implement technical and organizational measures to protect your data to the highest possible standard.